Privacy Policy

This Privacy Policy explains how Shandian VPN (referred to as 'this Service' or 'we') handles necessary personal information when providing mobile and desktop applications. We follow data minimization, reasonable use, and secure retention principles.

When you download, launch, or use this App, we may collect necessary operational data, including Internet Protocol (IP) address, device operating system version, in-app paths, crash logs, and connection status. This information is used for: 1. Node recommendations based on Shandian VPN route availability; 2. Performance optimization through anonymized aggregate data; 3. Service notices such as security alerts, version updates, and important service changes sent through your account or email.

We only transmit anonymous or aggregated data to necessary third-party service providers, such as Google Play Services and Firebase crash analysis, to improve reliability and diagnose issues. Except where required by law, regulatory requests, user-safety protection, or trusted service-provider cooperation, we do not sell or share identifiable personal information with third parties. You may stop new data collection by uninstalling the App through the standard device process.

User-provided data is retained during the service period and for a reasonable retention period afterward. To delete your account, remove personal profile data, or ask a privacy question, contact us at [email protected]. This App is not intended for children under 13. If we discover that such information was collected by mistake, we will delete it as soon as reasonably possible. We use physical, electronic, and administrative safeguards to protect data.

This Privacy Policy may be updated because of regulatory requirements, product changes, or business-process changes. Please review this page periodically. Continued use after an update means you accept the revised policy. This policy takes effect on October 4, 2025. For questions about privacy processing, contact the Shandian VPN team by email ([email protected]).